Bazaarvoice announced that Rubbermaid is their newest customer on the Ratings & Reviews platform. Now consumers can share their credible opinions on Rubbermaid products, read peer reviews, and instantly access top-rated products in order to make the best purchase decision. Rubbermaid also shares the reviews with its product and customer service teams to ensure the company is always engaging site visitors with the right content and best possible overall site experience.
“Rubbermaid consumers are loyal to our high-quality products, so we want to give them a place to voice their opinions and learn from one another while researching which Rubbermaid products are right for their home, garden, or office,” said Jim Deitzel, e-marketing manager at Rubbermaid. “Consumers want to talk to us, and we are eager to listen. Ratings & Reviews have opened the door to engaging with our customers, and now we have a better understanding of what they like – and don’t like – about our products, so we can continually improve our offerings to meet their needs.”
Rubbermaid selected Bazaarvoice for its industry-leading social commerce platform that is trusted by more than 350 manufacturers and retailers worldwide. The Bazaarvoice platform includes customizable hosted Ratings & Reviews technology, reliable content moderation, dedicated client services, and seamless integration with more than 30 leading eCommerce partners via the Bazaarvoice Radius program.
“The Rubbermaid e-marketing department didn’t have the bandwidth to create and moderate a ratings and reviews program on our own,” Deitzel continued. “Bazaarvoice offers a fully-hosted, turnkey service that includes moderation of all reviews and a dedicated Bazaarvoice Community Manager, a trained social media expert, who became a core member of our team from day one.”








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