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You Shouldn’t Have to Pay to Talk To Your Own Customers

You Shouldn’t Have to Pay to Talk To Your Own Customers

37signals’ dustup with GetSatisfaction almost 2 years ago now for bullying marketing tactics is still cited as an example of how, especially when it comes to customer care, the question of who “owns” your interactions with your users (and they with you) is a sensitive subject.

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Last Call: Give Your Spare Computer to Linux Against Poverty Tomorrow

Linux Against Poverty is hosting their 2nd annual Install Fest tomorrow at Union Park, which will conclude their drive to put computers in the hands of Austin area children who currently don’t have a computer or internet access at home.

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VC Office Hours :: DFJ Mercury

The idea of office hours for venture capital organizations is catching on, and DFJ Mercury in Houston is holding theirs next week. If you’re an entrepreneur in Houston, consider a visit with DFJ. If you’re unfamiliar with DFJ Mercury, they recently provided early stage funding for Macheen, and Graphicl.ly.

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Conformity Adds $3M More to Series A

Conformity, creators of the first suite of on-demand solutions to enable organizations to centrally govern and manage users of software-as-a-service (SaaS) and cloud applications, today announced it has secured an additional $3 million in Series A financing led by Guggenheim Venture Partners.  The new funding is in addition to the $3 million [...]

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Digby Adds Four Executives

Digby, the leader in mobile commerce solutions specifically designed for retailers, today announced the addition of four key executives including Ron Jennings, Chief Financial Officer; Eric Newman, Vice President of Client [...]

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Spiceworks Reaches 1M Users

Spiceworks today announced that its user base has grown to more than 1 million IT professionals in 196 countries. This milestone makes Spiceworks the fastest growing and most widely used application for managing [...]

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HostGator Moves 300 Jobs to Austin

HostGator Moves 300 Jobs to Austin

The news was teased in local media outlets on Monday. Everyone had heard that the Greater Austin Chamber of Commerce was going to announce a new company moving to town with 300 jobs, but nobody knew who it was. But we were told who it wasn’t going to be. In the end it turned out to be web hosting company HostGator, as they plan to expand into Austin, initially employing 200 people, ramping up to 300 over the next 36 months.

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Troux Announces HP Integration

Troux Announces HP Integration

Troux Technologies announced new solutions that integrate with HP Universal Configuration Management Database (HP UCMDB).

IT operations customers spend significant time and money assessing the impact of changes, reacting to unplanned business demands, and responding to business outages. This integration provides greater visibility into the impact of business changes on IT operations while simultaneously enabling IT to make better decisions around optimizing IT spend and reducing operational risk.

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Event: ATX Tech Women Meeting

ATX Tech Women are having their second meet-up tonight. Yes, it took a bit of a hiatus, but recovering from SXSW isn’t a small task.

The group will be meeting at Mangia’s Pizza on Guadalupe so everyone can grab a drink and food before entering into deep, tech-inspired talk. Make sure to RSVP quickly so we can save you a spot!

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Event: “The Business of Location: Making Money with Geo-Aware Services”

Event: “The Business of Location: Making Money with Geo-Aware Services”

Here in Texas, it’s a downright shootout between location-based-networks. SXSW 2010 brought the big guns with contenders like Gowalla, Foursquare, and Plancast. But, the question remains: who is making money, and how?

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